Caldema aims to the differentiated client service at every stage of the relationship.
Prepared for the provision of various services both in pre-sales and post-sales, has specialized teams in all areas.
It provides staff with experience in national and international markets for a great relationship with the client, clarifying possible questions regarding their products and services. It also carries out visits at the customer premises, to improve comfort, satisfaction and a close contact.
With a team of engineers and designers, the company offers studies of production and efficiency in their own facilities and / or the customer's premises.
Featuring qualified inspectors and appropriate equipment, Caldema performs all tests to guarantee their equipment.
Technical assistance and after-sales:
It has highly qualified team of professionals and consists of engineers, technicians and designers. Caldema provides specialized services for both scheduled maintenance, as to meet emergency situations of their clients. Professionals are trained and qualified to work in confined and working at height space, and have the necessary technical engineering support to solve field problems.
Adjustments and field tests:
Supervisors and skilled technicians, perform adjustments in combustion to increase the capacity and efficiency of Caldema’s boilers or other manufacturers. Also guide with recommended procedures and monitor the performance of hydrostatic testing, operational testing, and performance testing among others.
The theoretical training is developed in classrooms, but for familiarization with the equipment are used specific simulators and also assisted operation during start-up and start-up.
Field Tests adjustments:
Supervisors and skilled technicians perform adjustments in combustion to increase the capacity and efficiency of Caldema’s boilers or other manufacturers also guide with ordered procedures and monitor the performance of hydrostatic testing, operational testing, and performance testing among others.